21 Oct
|
RAJASPACK
|
Faridabad
21 Oct
RAJASPACK
Faridabad
Position Title: Inside Sales & Operations Coordinator (Internship with PPO / Full-Time Track)Department: Business Operations & SalesLocation: On-site (Old Faridabad, Haryana)
Employment Type: Internship (3 Months) → Full-Time Performance Conversion (PPO)Stipend / Salary:Internship Stipend: ₹8,000 – ₹10,000 / monthFull-Time Conversion CTC: ₹15,000 – ₹18,000 / month (Plus Performance Incentives)
1. Position OverviewWe are looking for an organized, proactive, and detail-oriented Inside Sales & Operations Coordinator to join our team. In this dual-function role, the candidate will be responsible for qualifying inbound commercial leads, engaging prospective B2B clients to gather machinery/equipment requirements, updating software/CRM databases, and supporting daily office administrative and basic financial workflows.This position offers freshers and early-career candidates hands-on exposure to B2B business development, client relationship management, and core office operations.
2. Key Responsibilities
A. Inside Sales & Lead Qualification (60%)Access, track, and update incoming customer leads inside the company database / CRM software.Make outbound calls to prospects and inbound inquiries to understand technical requirements, capacity specs, budget, and project timelines.Accurately document customer discussions and pass qualified requirements to the senior technical/sales team.Schedule and track follow-up communications to maintain active client engagement.
B.
Office Administration & Basic Accounts (40%)Assist with routine office administration, file management, and documentation.Support the generation of basic sales quotations, proforma invoices, and payment tracking logs.Maintain clean daily call reports, lead status sheets, and client record files in MS Excel / Google Sheets.Provide general administrative support to smooth day-to-day office operations.
3. Candidate Qualifications & RequirementsEducation: Graduate in any discipline (BBA, B.Com, B.A., B.Sc, or equivalent preferred). Final-year students with full-time availability may also apply.Experience: Freshers or up to 2 years of experience in tele-calling, inside sales, back-office administration, or office operations.
Communication Skills: Clear, confident verbal communication in Hindi and functional English; polite and skilled phone etiquette.
Computer Literacy: Basic proficiency in MS Office (Excel, Word), web browsers, and willingness to learn standard office/CRM software.Aptitude: Comfortable handling basic calculations/billing math and maintaining neat, accurate records.
4. Key Performance Indicators (KPIs)Lead Conversion Rate: Timely calling and qualification of daily incoming leads.Database Accuracy: 100% accurate and up-to-date entries in the software system.Administrative Efficiency: Prompt creation and filing of quotations, invoices, and follow-up schedules.
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Work from home
Work Location: In person
📌 Sales Representative (Faridabad)
🏢 RAJASPACK
📍 Faridabad