Job Summary:
The F&B; Captain is responsible for supervising the daily operations of the hotel’s restaurant, banquet, or other F&B; outlets, ensuring exceptional guest satisfaction and adherence to hotel service standards.
Key Responsibilities:
- Supervise service staff and ensure smooth daily operations.
- Ensure high standards of guest service, grooming, hygiene, and hospitality.
- Oversee table setup, mise-en-place, food service, and billing.
- Coordinate with the kitchen and other hotel departments for efficient service.
- Handle guest requests, feedback, and complaints professionally.
- Train and guide team members on service standards and SOPs.
- Monitor operating equipment, stock, and outlet cleanliness.
Qualifications & Experience:
- Diploma or degree in Hotel Management or a related field.
- Minimum 2–3 years of experience in hotel F&B; service.
- Robust communication, leadership, and guest-handling skills.
- Knowledge of food and beverage service, POS billing, and hotel SOPs.
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
Work Location: In person
📌 Food and Beverage Captain (Santacruz, Mumbai)
🏢 Orion Hotel
📍 Santacruz, Mumbai
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