- Coordinate with the sales team to manage daily sales activities and customer requirements.
- Handle customer inquiries received through phone calls, emails, websites, and online portals.
- Follow up with prospective and existing customers to generate business and close sales.
- Prepare and share quotations, proposals, and other sales-related documents.
- Process sales orders and coordinate with the purchase, production, dispatch, and accounts teams.
- Maintain and update customer databases, sales records, and lead status reports.
- Track pending orders, deliveries, payments, and customer follow-ups.
- Build and maintain solid relationships with customers.
- Assist the sales team in achieving monthly and quarterly sales targets.
- Prepare daily, weekly, and monthly sales reports for management.
- Handle customer queries and coordinate with the relevant departments for timely resolution.
- Ensure proper documentation and maintain accurate sales records.