Customer Support Representative (Bengaluru)

Customer Support Representative (Bengaluru)

21 Oct
|
Axentrix innovations
|
Bengaluru

21 Oct

Axentrix innovations

Bengaluru

Customer Support Executive

Qualification: Any Degree
Experience: Freshers and Experienced Candidates
Job Type: Full-Time
Relocation: Must be willing to relocate internationally

We are looking for Customer Support Executives to handle customer queries and provide effective support through voice calls, email, and chat. Candidates should have good communication skills, a customer-oriented approach, and a willingness to work in an international environment.

Freshers and experienced candidates from any degree background are welcome to apply if they meet the language requirements.

Eligibility CriteriaSet 1:

- Must know Tamil and English.
- No additional language is required.
- Freshers and experienced candidates can apply.
- Must be willing to relocate internationally.

Set 2:

- English is mandatory.
- Must know at least one of the following languages: Hindi, Telugu, or Kannada.
- Must know one additional regional language as the third language.

Eligible language combinations:

- English + Hindi + Telugu
- English + Hindi + Kannada
- English + Telugu + Kannada
- English + Hindi + Any Other Regional Language
- English + Telugu + Any Other Regional Language
- English + Kannada + Any Other Regional Language

Freshers and experienced candidates can apply.



International relocation flexibility is mandatory.

Roles and Responsibilities

- Handle customer queries through voice calls, email, and chat support.
- Provide accurate information and resolve customer concerns professionally.
- Maintain a positive customer experience through effective communication.
- Record customer interactions and update information in the system.
- Escalate complex issues to the appropriate teams when necessary.
- Follow company policies, procedures, and quality standards.

Required Skills

- Proficiency in the required language combinations.
- Valuable verbal communication and interpersonal skills.
- Basic computer knowledge.
- Customer-focused attitude and problem-solving skills.
- Willingness to learn and adapt to an international work environment.
- Flexibility and willingness to relocate internationally.

How to Apply

Interested candidates who meet the eligibility criteria can apply with their updated resume. Please mention your language proficiency and willingness to relocate internationally when applying.

Pay: ₹500,000.00 - ₹700,000.00 per year

Perks:

- Cell phone reimbursement
- Paid time off

Work Location: In person

📌 Customer Support Representative (Bengaluru)
🏢 Axentrix innovations
📍 Bengaluru

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