Job Summary:

We are hiring an AR Caller to manage outstanding insurance claims and ensure timely reimbursement. The role involves interacting with insurance companies (primarily US healthcare) to follow up on unpaid claims, resolve denials, and reduce accounts receivable days.

Key Responsibilities:

- Make outbound calls to insurance companies to follow up on pending claims
- Analyze claim status and identify reasons for denials or delays
- Work on denied, rejected, and underpaid claims for resolution
- Update claim status and document call outcomes in the system
- Coordinate with internal teams (coding, billing, payment posting) for issue resolution
- Resubmit corrected claims when required
- Ensure timely follow-up to meet AR aging targets
- Maintain productivity and quality benchmarks

Required Skills & Qualifications:

- Valuable verbal communication skills (especially in English)
- Basic knowledge of medical billing and revenue cycle management (RCM)




- Understanding of insurance claim processes
- Ability to handle outbound calling and follow-up tasks
- Strong analytical and problem-solving skills
- Basic computer proficiency (MS Office, billing tools)
- Minimum qualification: Any Graduate / Diploma

Preferred Qualifications:

- Experience in AR calling / medical billing (US healthcare process preferred)
- Familiarity with denial management and claim lifecycle
- Knowledge of CPT, ICD-10, and HCPCS codes
- Experience with payer portals and EHR/EMR systems

Job Types: Full-time, Permanent

Pay: ₹9,407.43 - ₹31,663.72 per month

Benefits:

- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 AR Caller (Coimbatore)
🏢 sarajobs
📍 Coimbatore