JOB DESCRIPTION

Group Sales Consulting Manager – Helpline Group

Position

Job Title: Group Sales Consulting Manager

Department: Sales & Business Development

Location - Kochi, Calicut & Trivandrum

Scope: All Helpline branches

Job Purpose

To monitor and improve sales performance across all Helpline branches by working closely with Branch Heads and Sales Executives, identifying performance gaps and business opportunities, developing new marketing and referral opportunities, and implementing practical strategies to increase overall group sales and revenue.

Key Responsibilities

1. Branch Sales Monitoring

- Monitor sales performance of all branches on a daily, weekly, and monthly basis.

- Review branch-wise targets, actual sales, leads, conversions, proposals, and pending opportunities.

- Identify branches with performance gaps and understand the reasons behind them.

- Track branch sales trends and identify opportunities for improvement.

- Ensure proper follow-up and utilization of available leads.

2. Branch Head Coordination

- Maintain regular communication with all Branch Heads regarding sales performance.

- Conduct structured performance discussions with Branch Heads.

- Understand branch-specific challenges, market conditions, and business opportunities.

- Support Branch Heads in preparing and implementing sales improvement plans.

- Follow up on agreed actions and measure results.

3. Individual Sales Executive Meetings

- Conduct regular one-to-one meetings with Sales Executives.

- Understand individual performance, challenges, motivation, and sales pipeline.

- Identify gaps in:

- Lead handling

- Follow-up

- Client communication

- Product knowledge

- Consulting skills

- Negotiation

- Closing

- Time management

- Provide practical coaching and guidance to improve individual performance.

4. Gap Identification & Corrective Action

- Identify the root causes behind low sales or poor conversion.

- Separate issues related to people, process, leads, pricing, product, market,



and marketing.

- Develop branch-wise and individual corrective action plans.

- Coordinate with relevant departments to resolve operational or marketing-related barriers.

- Monitor whether corrective actions are producing measurable improvement.

5. Marketing & Market Opportunity Development

- Identify new marketing possibilities for each branch based on its local market.

- Study customer segments, business communities, industries, and local opportunities.

- Suggest new campaigns, events, exhibitions, networking activities, and promotional opportunities.

- Coordinate with the Marketing team to convert identified opportunities into qualified leads.

- Monitor the effectiveness of marketing activities from a sales perspective.

6. Referral Partner Development

- Identify and develop new referral partners for Helpline.

- Build relationships with:

- Business consultants

- Accountants

- Lawyers

- Real estate companies

- Business centres

- Banks and financial consultants

- Community organizations

- Professional associations

- Existing clients

- Other strategic partners

- Develop a structured referral-partner pipeline.

- Monitor referrals received, conversion, and revenue generated.

7. Sales Strategy & Business Growth

- Identify new sources of sales and revenue.

- Develop branch-specific sales strategies.

- Share successful sales practices between branches.

- Identify cross-selling and up-selling opportunities.

- Support branches in increasing high-value and corporate clients.

- Recommend recent services or market segments based on customer demand.

8. Sales Reporting & Analysis

Prepare and review consolidated group-level sales reports covering:

- Branch-wise sales

- Individual sales performance

- Target vs. achievement

- Lead volume

- Lead conversion

- Proposal conversion

- Follow-up performance

- Lost leads

- Revenue per consultant

- Referral business

- New client acquisition

- Marketing-generated business

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Group Sales Consulting Manager (Kochi)
🏢 Helpline Groups
📍 Kochi