- Customer Support: Handle all customer enquiries received through the dedicated support number, providing prompt and qualified assistance.
- Online Reputation Management: Monitor and respond to Google Reviews and social media enquiries, feedback, and complaints.
- Outlet Coordination: Direct customers to the nearest or most suitable outlet and coordinate with outlet teams to address their requirements.
- Complaint Management: Track customer complaints, coordinate resolutions, and ensure timely follow-up and closure.
- Reporting: Maintain records of customer interactions, feedback, and complaints, and share periodic reports with management.
How to Apply
Interested candidates can share their updated CV to +91-XXXXXXXXXX .