- Manage and coordinate the end-to-end operational process for online university admissions.
- Assist students with the application process, registration, document submission, and enrollment.
- Verify student documents and ensure that all admission requirements are fulfilled.
- Coordinate with universities and internal teams regarding admission confirmation, enrollment, and student-related queries.
- Maintain and update student databases, admission records, and application status in Excel, CRM, or other management systems.
- Track pending applications, missing documents, fee payments, and enrollment confirmations.
- Follow up with students to ensure timely completion of admission formalities.
- Resolve student queries related to admission status,
course details, university procedures, and documentation.
- Prepare daily, weekly, and monthly operational reports.
- Ensure accuracy of student information and proper maintenance of records.
- Coordinate with the academic team for LMS access, student login credentials, study materials, and academic support.
- Ensure that all operational activities are completed within the prescribed timelines and according to university guidelines.