We are seeking a dedicated and enthusiastic Voice Process Associate to join our team in Karnataka. The ideal candidate will play a crucial role in providing exceptional customer service and support in an international call center environment. As a Voice Process Associate, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and ensuring a high level of customer satisfaction. Key responsibilities include managing customer interactions, resolving issues efficiently, and maintaining accurate records of customer interactions. You will also be expected to collaborate with team members to improve processes and enhance the overall customer experience. Required skills for this role include solid communication abilities, proficiency in handling voice processes, and a customer-centric approach. If you are passionate about delivering excellent service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

This job is provided by Shine.com

📌 Voice Process Associate (Bengaluru)
🏢 Lyros Technologies-CMMI Level 3
📍 Bengaluru