•Planning & Executing activities to achieve the Sales Target
• Getting sales target (weekly/monthly/annually) from State head & prepare action plan
• Develop & Manage Institutional customer & ensuring best in class & after sales service
• Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day.
• Market Visit
- Gathering all information about institutional customer to be visited & informing them about our Brand and Product.
• Responsible to put efforts for higher Net Cement Realization. •Collection of outstanding payments
• Responsible to engage dealers to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments
• Keeps track of payment from dealers. Puts continuous efforts to align them to avail cash discount. Educate about benefits & convert them to RTGS payment. •Servicing The Network
• Escalate unsolved issues w.r.t indenting agent commission, supply issues, or any contingent issues to State head & ensure its timely redressal




• Provide market data w.r.t new projects, competitor prices, policies, systems.
• Responsible to develop & manage the network of architects, engineers, consultants etc.
• Closely coordinate with Specification team.
• Resolving queries of institutional customers, customer complaints (product related) & apprising state head /technical team ensuring prompt resolution with stipulated TAT.
• Closely coordinate with Logistics team, C&F; ensuring timely delivery of materials. •Market Intelligence
• Proactively collect market information, competitor pricing, market trends, perception about our brand & its reach etc and apprising it to state head.
• Responsible to keep track of all tenders on float in the assigned area & coordinate with the state head IS, technical services for strategic support wherever required.
• Provides inputs, leads about current dealer dominated market with to Trade team.

📌 Sales Officer (Chennai)
🏢 Dalmia Bharat Group
📍 Chennai