Manager - Digital Business Unit (Thane)

Manager - Digital Business Unit (Thane)

21 Oct
|
Tata AIA Life
|
Thane

21 Oct

Tata AIA Life

Thane

Role description

A.Position Overview

Position Title

Manager

Department

Digital Business Unit

Level/ Band

Role Summary:

Support the Actuarial function as a member of either the Statutory Valuation or Shareholder Reporting team, delivering accurate and timely actuarial reporting, analysis, and business insights. Responsibilities include managing statutory reserves and solvency assessments, asset share and bonus supportability analysis, surplus reporting, Market Consistent Embedded Value (MCEV) calculations, analysis of MCEV movements, and business planning activities. The role contributes to regulatory compliance, financial reporting integrity, and strategic decision-making through high-quality actuarial analysis and stakeholder engagement

B.Organizational Relationships

Reports To

Manager/Senior Manager

Supervises

NA

Job Dimensions

Geographic Area Covered

Mumbai & Thane ( Job Location : - Thane HO &Turbhe; )

Stakeholders Internal

Call Center-Internal , BIU Analytics, UW Team, Medical Management Team,IT , Other stakeholders if any

Stakeholders External

Call Center Vendors & Other Partners

C.Key Result Areas

Reporting

Understand end to end business flow of Websales channel

Regular stock taking of submitted policies

Identify various reason causing delay in issuances @ call center level @ TALIC Level.

Coordinate with NBT Team to clear policies from NBT Bucket

Coordinate with Medical Management Team to align medicals of customers @ preferred location

Coordinate with UW Team to clear NB Queries





Liaison between outsourced calling unit & internal TALIC Dept. to transparent pendancies

Circulate updated MIS as per requirement

Timely update to team on TELE MER Guidelines , Medicals Guidelines , NBT Checklist to sure 80% FTR

Frequent visit to call center to drive education series on above matters

D.Skills Required

Technical

.Insurance, Life insurance, Telesales

Behavioral

Essential

Desired

Interpersonal skills

.

Communication skills

.

Creative thinking skills

.

Supervising / Leadership skills

.

Teamwork Skills

.

Influencing skills

.

Relationship Building skills

.

Decision making skills

.

E.Incumbent Characteristics

Essential

Desired

Qualification

Graduate

Post Graduate - MBA/Exe. MBA (Preferably in Marketing or Operations )

Experience

2-7 years of experience in life insurance

3-5 years of experience issuance management processes

Online life insurance business management will be added advantage.

Disclaimer:
Tata AIA Life Insurance does not charge any fees from candidates during the hiring process. If the application aligns with our requirements, you may be contacted for further steps. Verify job offers through official Tata AIA communication channels to avoid fraud. The job description is the sole property of Tata AIA Life Insurance. The content of this JD is confidential, and unauthorized changes or reproduction are forbidden. To know more about Tata AIA Life, click on the weblink:

📌 Manager - Digital Business Unit (Thane)
🏢 Tata AIA Life
📍 Thane

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