Working Days: 6 days a week
Shift Timings: 9 hours per day
Roles & Responsibilities
- Coordinate with prospective and existing clients regarding the treatments, services, packages, and promotional offers.
- Handle client enquiries through calls, messages, and other communication channels.
- Follow up with leads and interested clients to encourage appointment bookings and treatment conversions.
- Explain available treatments, pricing, packages, and ongoing offers to clients in a professional manner.
- Coordinate appointment scheduling, confirmations, and follow-ups with clients and the clinic team.
- Maintain accurate records of client enquiries, leads, appointments, follow-ups, and sales conversions.
- Build and maintain solid client relationships to encourage repeat visits and long-term engagement.
- Support the clinic’s sales and revenue goals by promoting relevant treatments and packages.
- Coordinate with the clinic team to ensure a smooth client experience from enquiry to appointment.
- Achieve assigned sales targets and contribute to the overall growth of the clinic.
Compensation & Incentives
- Attractive salary package.
- Good incentive structure based on sales performance and achievement of assigned targets.
- Opportunity to earn additional incentives based on conversions and revenue generated.
Ideal Candidate
- Excellent communication and interpersonal skills.
- Confident, persuasive, and comfortable interacting with clients.
- Good coordination, follow-up, and organisational skills.
- Sales-oriented mindset with the ability to build client relationships and achieve targets.
- Experience in sales, client coordination, telemarketing, salons, or aesthetic clinics will be an advantage.
Note: This is a sales-oriented coordination role with a strong focus on client engagement, follow-ups, appointment conversions, and revenue generation.
📌 Client Coordination Executive (Mumbai)
🏢 epsom
📍 Mumbai