Area(s) of responsibility Experience
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• 12-15 years of total experience in L&D; domain, in IT Services organization, with good understanding of technology landscape
• Person with prior experience/understanding of working with the business units and leadership on understanding the capability development requirements and lead the initiatives for the business would be preferred. Key Responsibility Areas:
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• Learning Partner for a Business Unit: Responsible to partner with Business to enable capability building / employee upskilling based on the business needs, client requirement and employees needs, this will include the following:
• Conduct training needs identification exercise every year
- re-validate the same every quarter with Business
• Analyze business structure, skilling needs and work out a capability development strategy for respective business
• Work closely with Business SPOCs to understand business goals, challenges & suggest solution from Learning perspective
• Design the role, skill learning journey for employees
• Effective utilization of business analytics




• Enable execution of training programs for that unit in collaboration with Academy Teams/External partners
• Understand Pro-active skilling needs of business & launch programs/initiatives to enable up-skilling proactively
• Report monthly dashboards to Business on training outlook of the function
• Lead employee awareness on various L&D; initiatives/process/programs for the Unit through Town Halls, Employee forums etc.
• Ensure completion/penetration of all L&D; initiatives for the Business Unit
• Monthly governance with the leadership.
• Exploring trends in L&D; and bring best practices
• Represent L&D; in internal, external and client audits Key Skills/Competence (expected Skill level
- Advanced) Must have

Skills:
L&D; domain knowledge, Stakeholder Management &, Communication & Presentation Skills, Analytics & data reporting, Resourcefulness, understanding of learning platforms and learning technologies. Positive to have

skills:
Solution Orientation, Strategic Mindset, Problem Solving

📌 Manager-L&D (Noida)
🏢 Birlasoft
📍 Noida