Job Description
Sales & Operations ExecutiveCompany: Voorent

Location:
Gurgaon, Haryana

Salary:
₹20,000–₹25,000 per month, depending on profile and experience

Job Type
Full-time | Work from Office About VoorentVoorent is a furniture and home appliance rental company serving customers across Delhi-NCR since 2016. We help customers furnish their homes with quality furniture and appliances at affordable prices. Role OverviewWe are looking for a proactive and responsible Sales & Operations Executive who can manage the complete customer journey, from converting incoming enquiries into orders to coordinating deliveries, collecting payments, and managing returned inventory. This is an end-to-end role that requires strong communication, follow-up, coordination, and problem-solving skills.

Key Responsibilities
1. Sales & Customer Management
• Handle incoming customer enquiries through calls and WhatsApp.
• Follow up with potential customers and convert enquiries into confirmed orders.
• Explain rental plans, pricing, products, and payment terms.
• Maintain good customer relationships and resolve customer queries. 2. Operations & Delivery Coordination
• Coordinate furniture and appliance deliveries, pickups, and transportation.
• Communicate with manufacturers, suppliers, and vendors to place orders and ensure timely completion.
• Track orders from confirmation to delivery and installation.
• Coordinate with customers and vendors to resolve operational issues. 3. Payment Collection & Recovery
• Follow up with customers for pending rental payments and outstanding dues.




• Maintain records of payments received and payments pending.
• Ensure timely payment collection and regularly update payment status. 4. Inventory & Data Management
• Maintain daily records of rented, delivered, and returned assets.
• Track inventory availability, returned products, and asset movement.
• Update customer orders, payment records, vendor details, and operational data.
• Prepare daily reports on sales, collections, pending payments, and returned assets. 5. Vendor Management
• Identify and onboard new manufacturers and vendors.
• Negotiate pricing and coordinate order fulfilment.
• Ensure vendors deliver the required products on time and as per agreed specifications. 6. Field Operations
• Visit customer homes, vendor locations, or other sites whenever required.
• Support deliveries, pickups, inspections, and other operational activities. Required Skills
• Good communication and negotiation skills.
• Ability to make sales calls and follow up consistently.
• Solid coordination and problem-solving abilities.
• Basic knowledge of Excel or Google Sheets.
• Comfortable handling customers, vendors, payments, and operational data.
• Willingness to take ownership and manage tasks independently.
• Must be comfortable with occasional field visits. Who Should Apply?We are looking for someone who is hands-on, organised, proactive, and willing to take responsibility for the entire process rather than focusing on just one task. To apply: Share your resume along with your relevant sales, operations, and customer-handling experience.

📌 Sales (Operations-Mix Role) (Gurugram)
🏢 Voorent
📍 Gurugram