Experience:
5-10 years Domain: Banking / BFSI

Location:
Bangalore/ Mumbai What you’ll do
• Run requirement workshops and stakeholder interviews, and map as-is and to-be customer journeys
• Write BRDs, FRDs, and user stories with transparent acceptance criteria
• Own and prioritise the product backlog, and lead refinement and sprint planning inputs with the team
• Define mobile banking journeys across payments (UPI, IMPS, NEFT, RTGS) and/or lending, including limits, failure handling, and reversals
• Work with designers to validate wireframes against business rules, and with architects and developers on API integrations and backend dependencies
• Manage stakeholders across business, operations, risk, compliance, and technology
• Handle change requests and impact analysis, support QA, and drive UAT and go-live readiness




• Mentor junior BAs and set documentation standards for the team. What you bring
• Strong Banking/BFSI domain experience
• Hands-on mobile or digital banking project background
• Good understanding of payments and/or lending
• Proven skills in requirement gathering, documentation, stakeholder management, and Agile/Scrum delivery
• Ability to manage ambiguity and shifting priorities in fast-paced sprints
• Ownership, attention to detail, and clarity in documentation
• Ability to work closely with business, product, design, and technology teams, and to present to senior stakeholders
• Experience on large-scale mobile banking transformation or revamp projects, hands on experience in Jira, Confluence, and Figma

📌 Senior Business Analyst (India)
🏢 dentsu
📍 India