Job Description
• Perform daily PV case selection and allocation as per client SOPs and WIs.
• Conduct Quality Review/QC of valid and invalid cases within defined SLAs.
• Document cases in the SMOCQA tool.
• Analyze refuted errors and support quality improvement.
• Ensure adherence to client/TCS quality standards, SLAs, and trainings.
• Participate in internal, client, and vendor oversight meetings.
• Support audits as an SME for Quality Review processes.
• Perform additional PV/QC activities assigned by the supervisor. Key
Skills:
Pharmacovigilance, PV Case Processing, Case Quality Review/QC, SMOCQA, SOP/WI Compliance, Audit Support.