Marketplace Ecosystem Manager Business Development & Strategic Partnerships
• Manage partner ecosystem in India's wellness, travel, and nutrition sectors.
• Source, vet, and onboard partners for ARC OS marketplace.
• Negotiate commercial terms and ensure partner compliance.
• Develop B2B2C and B2B partnerships for revenue growth.
• Build and lead a partnerships team as the marketplace scales.
Key responsibilities
Build the partner pipeline
• Map and prioritise partners across wellness services, products, wellness travel, regenerative services, nutrition, longevity, aesthetics and related categories, in line with ARC's marketplace category map.
• Source, pitch and onboard providers, brands, clinics, studios, retreats, travel operators and corporates, and bring them live on the platform.
• Negotiate commercial terms, including the partner pledge to the BIORIM regenerative pool, per-purchase redemption caps, commission and take-rate where relevant. Run a quality-controlled ecosystem
• Set and apply vetting standards, credentials, licences and wellness-scope guardrails, so nothing in the marketplace implies diagnosis or prescribing.
• Manage onboarding, listings, content and catalogue quality with the product team.
• Track partner performance, activation, repeat redemption and member satisfaction, and act on the results. Grow B2B2C and B2B revenue
• Develop B2B2C partners such as studios, resorts, clinics and wellness brands that bring their own members onto ARC.
• Develop B2B accounts such as corporate wellness programmes and per-seat subscriptions.
• Own targets for active partners, partner GMV and ARC's share of partner pledges. Build the team and the playbook
• Document repeatable onboarding, pricing and partner-success processes.
• Hire and lead a partnerships and partner-success team as the marketplace scales.
• Prepare for the UAE and Indonesia ecosystems with the wider founding team. Work with the founders
• Align supply with demand from member communities, Seasons and celebrity and ambassador campaigns.
• Report weekly on pipeline, onboarding and ecosystem metrics, and travel across India and abroad when needed. Must have:
• 5+ years in partnerships, business development, supply or category management, ideally in wellness, health, hospitality, travel, nutrition, aesthetics or marketplaces.
• A proven track record of identifying, onboarding and activating partners at scale in India, with an existing network across several wellness categories.
• Experience with B2B2C or B2B marketplace models: commissions, revenue share, take rates and partner contracts.
• Strong negotiation, commercial and relationship skills, with comfort pitching to founders, clinic owners, resort and travel operators, and corporate buyers.
• Hands-on, self-driven and structured, comfortable building from zero without a team and then hiring one.
• Excellent written and spoken English; fluency in Hindi and one more Indian language is a plus.
• Willingness to travel within India and internationally. Valuable to have:
• Experience in the UAE or Indonesia wellness, hospitality or travel markets.
• Knowledge of wellness regulation and compliance in India, including licensing and consent norms.
• Background in loyalty, rewards, referral or community-led growth.
• Familiarity with CRM and partner tools, and comfort with data and dashboards. You will thrive here if:
• You want to be part of the founding team and take equity-linked ownership of an ecosystem you build.
• You care about regenerative health for people, communities and the environment. Looks like you, you can apply through link: https://zafix-ati.com/arc-os/careers/apply/MECML4
📌 Marketplace Ecosystem Manager (Mumbai)
🏢 ARC OS
📍 Mumbai