Designation: Assistant Vice President – Revenue Cycle Department: Revenue Cycle Reporting To: Senior Vice President – Revenue Cycle

Location:
Mysore, Work from Office

Job Type
Full Time, Permanent Shift: US Shift (6.30 PM to 3:30 AM IST) Role Overview The AVP
- Revenue Cycle is a senior leadership position responsible for overseeing and optimizing the revenue cycle operations for a large healthcare provider. This role involves managing high-level projects, leading cross-functional teams, and driving performance improvements across billing, collections, and reimbursement processes. The AVP ensures accurate and efficient management of financial data, identifies trends, and develops strategies to enhance revenue cycle performance, reduce costs, and maximize revenue. They will cultivate relationships with internal and external stakeholders, while mentoring and coaching emerging leaders within the organization. The role demands strong analytical, communication, and problem-solving skills, as well as the ability to navigate industry regulations and emerging technologies. Additionally, the AVP will foster a team-oriented, team-based environment, ensuring continuous operational improvements and thought leadership that challenges conventional practices and drives strategic innovation. This role is critical in supporting the overall financial health and growth of the organization. Job Responsibilities
• Oversee Revenue Cycle Management best practices and end-to-end operations for large healthcare providers, ensuring efficient, compliant, and high-quality service delivery.
• Develop and execute operational strategies aligned with organizational objectives, client expectations, financial goals, and long-term business growth.
• Oversee operational performance management across revenue cycle processes, ensuring achievement of productivity, quality, SLA, financial, and client-specific performance targets.
• Drive continuous improvement initiatives to enhance collections, reduce A/R aging and denials, improve cash flow, increase productivity, and optimize overall revenue cycle performance.
• Analyse financial and operational data,



identify performance trends and gaps, and develop actionable strategies to improve revenue, profitability, productivity, and client outcomes.
• Take ownership of account performance and profitability, identifying opportunities for resource optimization, cost reduction, revenue enhancement, and improved margins.
• Manage multiple priorities and competing projects simultaneously, ensuring timely execution of strategic initiatives without compromising operational performance.
• Lead and delegate responsibilities effectively across teams, empowering managers and emerging leaders while fostering leadership development, accountability, and ownership.
• Build and maintain strong relationships with senior-level client stakeholders, understand their business objectives, manage expectations, and ensure consistent delivery against agreed commitments.
• Lead regular client governance and performance reviews, presenting operational results, key trends, root-cause analysis, corrective actions, and continuous improvement plans.
• Proactively manage client escalations and critical operational issues, ensuring timely resolution, effective communication, and sustainable corrective actions.
• Manage client setup, migration, transition, and start-up projects, ensuring effective planning, resource deployment, process readiness, training, technology integration, and smooth operational stabilization.
• Lead transformation and process-improvement initiatives across the RCM lifecycle, identifying opportunities to simplify, standardize, automate, and improve processes.
• Identify and implement opportunities involving automation, AI, RPA, analytics, and technology to improve efficiency, accuracy, scalability,



and overall business performance.
• Develop workforce and capacity-planning strategies, including headcount forecasting, resource utilization, hiring, cross-training, succession planning, and leadership development.
• Ensure optimal resource utilization and staffing across accounts while balancing productivity, quality, client requirements, and business continuity.
• Foster a culture of accountability, transparency, collaboration, and high performance, influencing teams to meet objectives and make informed, data-driven decisions.
• Ensure adherence to client requirements, contractual SLAs, internal policies, regulatory requirements, and healthcare industry best practices.
• Drive a culture of innovation and continuous improvement, ensuring teams consistently challenge existing processes and identify better, faster, and more effective ways of working.
• Represent the organization in senior client meetings, strategic business reviews, and key operational discussions, strengthening client confidence and long-term partnerships. Job Requirements
• Proven experience in operations and revenue cycle management, ideally within large healthcare providers.
• Strong analytical, problem-solving, and strategic thinking abilities.
• Exceptional leadership skills, with experience in managing and developing teams.
• Effective communicator with the ability to collaborate across multiple departments.
• Detail-oriented, with an ability to manage complex processes efficiently.
• Ability to manage competing priorities and high-level projects in a dynamic environment.
• Demonstrated adaptability to industry changes and evolving business processes.
• Ability to provide thought leadership and challenge conventional thinking to drive improvements. Education & Certification Requirements
• Bachelor’s degree in business administration or relevant, Healthcare Management, or related field.
• Master’s degree preferred.
• Relevant certifications in Revenue Cycle Management, Healthcare Operations, or Project Management are a plus.

📌 Assistant Vice President (Mysuru)
🏢 3Gen Consulting Services
📍 Mysuru