Role Overview We are seeking a highly experienced Senior Business Analyst with strong skills in requirements gathering, functional specification development, process mapping, and stakeholder communication. The ideal candidate will have 8+ years of experience driving business analysis activities in Agile/Scrum environments, collaborating with cross-functional teams, and ensuring successful delivery of business and technology initiatives. Professional certifications in Business Analysis or Agile methodologies are a strong advantage.

Key Responsibilities
Requirements Gathering & Analysis
• Lead end-to-end requirements gathering through workshops, interviews, user observations, and document analysis.
• Translate business needs into clear Functional Specifications, User Stories, and Acceptance Criteria.
• Conduct gap analysis, impact assessment, and feasibility studies for new or enhanced capabilities. Process Mapping & Documentation
• Develop detailed process maps, workflows, and system interaction diagrams using industry-standard tools.
• Analyze and optimize business processes to eliminate inefficiencies and improve operational performance.
• Maintain comprehensive documentation including BRDs, FSDs, process flows, and traceability matrices. Agile/Scrum Collaboration
• Act as a bridge between business stakeholders and technical teams in an Agile/Scrum delivery model.
• Participate in sprint planning, stand-ups, backlog grooming, retrospectives, and demos.




• Ensure timely refinement of user stories and continuous alignment with product vision. Stakeholder Communication
• Facilitate communication across business teams, product owners, developers, QA, and leadership.
• Manage expectations, conduct regular status updates, and ensure alignment on project goals and outputs.
• Support change management activities, user training, and post-implementation reviews. Required Skills & Experience
• Bachelor’s or Master’s degree in Business, Information Systems, Engineering, or related field.
• Candidate who has worked in the BFSI domain.
• 5+ years of experience as a Business Analyst, Functional Consultant, or similar role.
• Proven expertise in:
• Requirements Gathering
• Functional Specifications / User Stories
• Process Mapping & Workflow Design
• Agile/Scrum Methodology
• Stakeholder Communication & Coordination
• Strong analytical, problem-solving, and documentation skills.
• Proficiency in tools such as Visio, Lucidchart, Jira, Confluence, or equivalent. Preferred Certifications
• Certified Business Analysis Skilled (CBAP)
• PMI-PBA (Professional in Business Analysis)
• CSM (Certified Scrum Master) or PSM
• Agile BA Certification (IIBA-AAC)
• Lean Six Sigma (Yellow/Green Belt

Skills:
visio,lucidchart,process mapping,conflunce,jira,requirements gathering,brds,communication,workflow design,user stories,business analysis

📌 Business Analyst (India)
🏢 Papigen
📍 India