Department: Client Servicing

Location:
Delhi

Experience:
4 Years Employment Type: Full-Time

About the Role
We are looking for a proactive and organized Junior Account Manager to support client accounts and manage the day-to-day execution of advertising, branding, digital marketing, and communication projects. The ideal candidate should have good communication and coordination skills, a strong understanding of the advertising/agency environment, and the ability to work closely with clients and internal teams to ensure projects are delivered smoothly and on time.

Key Responsibilities
Client Management
• Act as a day-to-day point of contact for assigned clients.
• Build and maintain positive client relationships.
• Understand client briefs, requirements, objectives, and timelines.
• Coordinate with clients for feedback, approvals, and required information.
• Communicate project updates and ensure timely follow-ups.
• Address routine client queries and coordinate with relevant internal teams for resolution. Account & Project Coordination
• Assist in managing end-to-end execution of advertising and marketing projects.
• Coordinate with Creative, Copy, Design, Digital, Media, Production, and Strategy teams.
• Prepare and maintain project timelines, task trackers, and status updates.
• Follow up with internal teams to ensure timely delivery of assigned projects.
• Track revisions, approvals, and final deliverables.
• Ensure deliverables are aligned with client requirements and agreed timelines. Campaign Support
• Assist in planning and executing integrated marketing and communication campaigns.




• Support the development of campaign presentations, briefs, and client proposals.
• Coordinate execution across digital, social media, ATL, BTL, influencer, and other communication platforms.
• Monitor campaign progress and highlight delays or concerns to the reporting manager.
• Support the team in tracking campaign performance and preparing reports. Business Development Support
• Identify potential opportunities for additional services within existing accounts.
• Support the team in preparing pitches, presentations, proposals, and credentials.
• Assist in gathering information and preparing materials for new business opportunities. Internal Coordination
• Maintain smooth coordination between clients and internal teams.
• Conduct regular follow-ups on pending tasks, approvals, and deliverables.
• Maintain proper documentation of briefs, feedback, timelines, and project updates.
• Escalate important client concerns, delays, or project-related issues to the reporting manager. Reporting & Documentation
• Prepare regular project and account status reports.
• Maintain trackers for ongoing projects, deliverables, approvals, and deadlines.
• Assist in tracking campaign KPIs and compiling performance data.
• Support the team in maintaining account-related documentation.



Required Skills
• Strong communication and interpersonal skills.
• Good client servicing and coordination abilities.
• Basic understanding of advertising, branding, digital marketing, and social media.
• Strong follow-up and organizational skills.
• Ability to manage multiple projects and deadlines.
• Good presentation and problem-solving skills.
• Ability to work effectively with cross-functional teams.
• Attention to detail and ability to manage priorities.
• Proficiency in Microsoft Office and Google Workspace.
• Familiarity with project management or task-tracking tools is an advantage. Preferred Qualifications
• Bachelor's degree in Marketing, Advertising, Mass Communication, Business Administration, or a related field.
• MBA or equivalent qualification is an added advantage. Preferred Experience
• 4 years of experience in an advertising, media, branding, digital marketing, or integrated communication agency.
• Experience in client servicing or account management.
• Exposure to managing multiple projects and coordinating with creative and digital teams.
• Basic understanding of campaign planning, execution, and reporting.
• Experience working with multiple clients or accounts will be preferred.

What We Offer
• Opportunity to work with leading brands across industries.
• Exposure to diverse advertising and integrated communication projects.
• Collaborative and creative work workplace.
• Learning and career growth opportunities.
• Competitive salary and performance-based incentives.

📌 Junior Account Manager-Client Servicing (India)
🏢 The Visual House
📍 India