Experience:
6
- 10 Must have:
• BMC : Remedy ITSM expertise
• Extensive experience on working on Remedy workflows like Activelink Filters escalation etc.
• Experience on Application maintenance and Admin configuration like profile/User, server group ranking etc.
• Experience on Remedy API and Remedy plugin implementation
• Experience on multiple application integration on to Remedy.
• Experience on CMDB and resolve any issues related to CMDB
• Experience on developing integrations on Atrium integrator
• Experience in Atrium Orchestrator development/ support
• Remedy ITSM admin, Helix SAAS