21 Oct
|
Dayal Opticals India
|
India
21 Oct
Dayal Opticals India
India
Post:
- E Commerce Head( Ply Apply only if you have exp on Shopify and Retail.)
Location:
- Kotla Office Exp-5 to 7 Yrs CTC 65k To 75K We are seeking a strategic and hands-on E-commerce Manager to lead and grow our online sales channels. The ideal candidate will have a solid background in e-commerce operations, digital marketing, and online customer experience. You will be responsible for driving traffic, optimizing the digital storefront, increasing conversions, and improving overall customer satisfaction.
Key Responsibilities
1. E-commerce Strategy & Execution l Develop and implement the e-commerce strategy aligned with overall business goals. l Manage end-to-end online sales operations, including website performance, customer journey, checkout process, and fulfillment coordination. 2. Website & Platform Management l Oversee and optimize the e-commerce website (Shopify, WooCommerce, etc.). l Coordinate with designers and developers to ensure the site is visually appealing, responsive, and user-friendly l Manage product listings, descriptions, images, pricing, and categorization. 3.
Digital Marketing & Sales l Plan and execute digital marketing campaigns (SEO, PPC, email, social media, retargeting). l Collaborate with marketing team to launch promotions and seasonal campaigns for eyewear and optical accessories. l Analyze customer data to identify trends, improve segmentation, and personalize user experiences. 4. Inventory & Order Management l Work closely with the supply chain and inventory teams to ensure product availability. l Monitor order fulfillment processes and ensure timely delivery and customer communication. 5. Analytics & Reporting l Track KPIs such as traffic, conversion rate, AOV, cart abandonment, and ROI on campaigns. l Provide regular performance reports and actionable insights to senior management. 6. Customer Experience & Support l Enhance the customer journey, from product discovery to post-purchase follow-up. l Implement tools for virtual try-on, prescription uploads, or chat support where applicable.
📌 Ecommerce Head (India)
🏢 Dayal Opticals India
📍 India