Job Requirements

About the Role
The Senior Product Manager – Personal Loan will be responsible for scaling the Personal Loan lending business by implementing strategies to expand products, channels, customer segments, and overall reach. This role involves building high-performing teams, designing productive systems and processes, and fostering a customer-centric culture. The incumbent will collaborate closely with cross-functional teams including Product, Operations, Sales, IT, Credit, and BIU to deliver cost-effective and technology-driven banking solutions, ensuring IDFC FIRST Bank becomes the preferred financial partner for customers.

Key Responsibilities
Primary Responsibilities
• Guide the distribution strategy for Personal Loans to achieve volume scale-up as per defined targets.
• Collaborate with the Digital Marketing team to increase customer penetration through digital channels.
• Build and nurture strategic partnerships with dealers, OEMs, and channel/product partners to expand portfolio reach.
• Monitor portfolio performance and quality; provide recommendations for course correction to Product and Sales teams.




• Support the Product team in developing differentiated offerings and driving business growth.
• Work with the Business Analytics team to identify cross-sell opportunities and customer insights. What We Are Looking For Education
• Graduate – Any discipline Experience
• Minimum 8 years of relevant experience in product management, preferably in retail lending or personal loans. Skills and Attributes
• Strong strategic thinking and execution capabilities
• Deep understanding of personal loan products and customer behavior
• Excellent stakeholder management and cross-functional collaboration
• Experience in digital product development and process optimization
• Customer-centric mindset with a focus on innovation and service excellence Managerial & Leadership Responsibilities
• Attract and retain best-in-class talent for key roles within the reporting structure.
• Foster a culture of innovation, compliance, and customer centricity across the team.

📌 Senior Product Manager-Personal Loan (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai