Job Description
- SAP FSM (Field Service Management) Consultant Role: SAP FSM Consultant

Experience:
4-6 Years

Location:
Bangalore, Pune, Hyderabad & Coimbatore Employment Type: Full time Job Summary We are looking for an experienced SAP Field Service Management (FSM) Consultant with hands-on expertise in SAP FSM, SAP S/4HANA, SAP CS. The ideal candidate should have experience in FSM implementation, rollout, integration, support, configuration, and production issue resolution. The candidate should possess strong knowledge of SAP FSM cloud, FSM-S/4 integration, IDOC processing, and field service business processes.

Key Responsibilities
• Configure and support SAP Field Service Management (FSM) solutions.
• Work on SAP FSM integration with SAP S/4HANA/ECC using standard connectors and IDOCs.
• Configure communication setup between SAP FSM and SAP S/4HANA systems.
• Perform FSM administration activities, including monitoring, troubleshooting, and performance optimization.
• Handle production support incidents, problem management, and root cause analysis.
• Support FSM rollout, upgrade, migration, and Go-Live activities.
• Monitor and manage FSM cloud interfaces, queues, middleware, and IDOC processing.
• Work on FSM mobile application setup, SSO configuration, and domain migration activities.




• Collaborate with cross-functional teams including SAP PM, CS, SD, Basis, and Integration teams.
• Prepare solution documentation, knowledge articles, and training materials.
• Conduct end-user training and provide post-go-live hypercare support.
• Manage service requests and incidents within SLA timelines.
• Mandatory Skills
• SAP Field Service Management (SAP FSM)
• SAP S/4HANA or ECC
• SAP CS (Customer Service)
• FSM-S/4HANA Integration
• IDOC Processing & Monitoring
• ALE Configuration
• Service Order Management
• FSM Mobile Application
• System Monitoring & Troubleshooting
• Incident & Change Management Preferred Skills
• SAP SD
• SAP MRS
• ServiceNow
• SAP Add-On & Support Package Implementation
• SSO Configuration
• Performance Optimization
• SQL Basics / Query API
• Data Migration & Upgrade Activities Required Experience
• Minimum 4 years of SAP experience.
• Minimum 2+ years of hands-on SAP FSM experience.
• Experience in SAP FSM integration with SAP S/4HANA/ECC.
• Experience in rollout, support, and hypercare projects.
• Exposure to field service execution, scheduling, dispatching, and service order management.
• Experience in root cause analysis and production support environments.

📌 Field Service Management (Bengaluru)
🏢 Coforge
📍 Bengaluru