Job Description
Founder’s Office Strategy, Business Operations & Special Projects
About the Role
We’re looking for a highly driven, analytical, and execution-oriented individual to join the Founder’s Office. Working closely with the Founders and Founder’s Office Lead, you will drive key business priorities across strategy, operations, e-commerce, brand, and special projects. This is a high-ownership role for someone who can move seamlessly between strategic problem-solving and hands-on execution—from analysing business performance and building presentations to managing international retail accounts and driving cross-functional projects.
Key Responsibilities
1. Strategy & Special Projects Drive high-priority initiatives from problem definition to execution across business strategy, growth, category expansion, and new opportunities. Conduct market research, competitive analysis, and consumer insights to support decision-making. Build business cases, financial models, and presentations to evaluate opportunities and track outcomes. Translate business priorities into actionable plans with clear timelines, owners, and success metrics. 2. Project Management & Business Operations Manage cross-functional projects across Marketing, E-commerce, Product, Finance, and Operations. Maintain project trackers, launch calendars, dashboards, and reporting systems to ensure accountability and timely execution. Track business performance, identify risks and dependencies, and proactively resolve execution bottlenecks. Streamline workflows, improve processes, and introduce tools to enhance operational efficiency. 3.
D2C & E-commerce Account Management Support the day-to-day management and growth of D2C store and marketplace accounts Coordinate product launches, product detail page (PDP) optimization, content updates, marketing activations, and account deliverables. Track sales, account performance, and campaign metrics to identify growth opportunities. Collaborate with internal teams and external partners to strengthen brand presence, customer experience, and conversion. 4. Founder Support & Communications Support the Founders on business priorities, strategic initiatives, and ad hoc projects. Prepare presentations, business updates, meeting briefs, and decision memos. Conduct research and analysis to evaluate ideas and provide actionable recommendations. Coordinate key meetings, track decisions, and ensure timely follow-through on action items. Handle confidential information with discretion and sound judgment. 5. AI, Analytics & Continuous Improvement Use Excel/Google Sheets and AI tools such as ChatGPT and Claude to improve research, analysis, reporting, and execution. Identify opportunities to automate repetitive tasks and improve team productivity. Bring strong analytical thinking, creativity, and attention to detail to business, brand, and e-commerce initiatives. Who You Are: Ownership-driven: Take initiatives from idea to execution without constant supervision. Analytical: Comfortable with numbers, data interpretation, business analysis, and problem-solving. Highly organized:
Manage multiple priorities, timelines, and stakeholders with attention to detail. Proactive: Anticipate challenges, identify solutions, and follow through on commitments. A strong communicator: Build clear presentations, write concise updates, and align cross-functional teams. AI-native and curious: Actively use emerging tools to work smarter and more efficiently. Creative and adaptable: Comfortable switching between strategic thinking, operational execution, and brand-focused work. Experience &
Qualifications:
2–4 years of experience in consulting, strategy, startups, business operations, e-commerce, consumer brands, or a Founder’s Office. Strong proficiency in Excel/Google Sheets and PowerPoint/Google Slides. Familiarity with AI tools such as ChatGPT and Claude; Canva experience is a plus. Solid project management, analytical, communication, and stakeholder management skills. Bachelor’s degree in Business, Engineering, Economics, or a related field; MBA optional. Good to have: Experience in beauty, personal care, D2C, retail, international marketplaces, or global expansion. What’s in It for You? Direct exposure to the Founders and leadership team. Ownership of high-impact projects across strategy, operations, and growth. A steep learning curve across business functions and international markets. Opportunities for accelerated career growth, performance incentives, and ESOPs, where applicable. The Bottom Line: We’re looking for a self-starter who combines strategic thinking with relentless execution—someone who can analyse a problem, build a plan, manage the details, and deliver results in a fast-paced environment.
📌 Founder’s Office (Mumbai)
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📍 Mumbai