?????? ????????? ??????? ????? ??? | ??? TAN | 365 is a health and wellness studio focused on Smart, Simple and Sustainable Nutrition, with expertise across gut health, hormone health, PCOS, thyroid health, fertility, pregnancy and postpartum wellness. ????? ??? ???? We’re looking for a ?????? ????????? ??????? to ensure every client has a smooth, supportive and personalised experience throughout their TAN | 365 journey. The role involves managing client relationships, coordinating with the nutrition team, handling queries and concerns, and keeping clients engaged throughout their programme. ??? ????????????????
• Manage client relationships from onboarding through programme completion
• Respond to client queries, concerns and feedback
• Follow up regularly and maintain client engagement
• Coordinate communication between clients and the nutrition team
• Resolve service-related issues and escalate clinical matters appropriately
• Maintain accurate client records and communication history
• Collect client feedback and identify ways to improve the overall client experience
• Support client retention and relationship-building initiatives ??????????????
• Experience in client relations, customer success, account management or a similar client-facing role
• Strong communication and relationship-building skills
• Ability to manage multiple clients and follow-ups efficiently




• Strong organisational and problem-solving skills
• Experience in healthcare, wellness, hospitality or other service-led businesses is preferred
• Client Relations Managers with a background in nutrition will be preferred. ???? ??’?? ??????? ??? ?????????? Builds genuine rapport and makes clients feel heard, valued and supported. ?????????? Follows up consistently on client concerns, pending matters and disengaged clients until the next step is clear. ??????????? ??????????? Understands client concerns and handles difficult conversations with empathy and professionalism. ???? ??????? ????? ????
• Robust client retention
• High client satisfaction
• Consistent client engagement throughout programmes
• Timely resolution of client concerns
• A smooth and positive overall client experience ??? ???????: Client Retention | Client Satisfaction | Client Engagement | Complaint Resolution | Programme Completion Rate ???? ??????? ? ????? ????? | Full-time | Work from Office Candidates currently based in Delhi/NCR and comfortable commuting to South Delhi are preferred.  ??? ?? ????? Send your CV + a short note about your client relations/customer success experience to: ? ?????????@??????.?? ???????: ??????????? ??? ?????? ????????? ??????? | ??? | ??? or contact at +91 99711 71365

📌 Client Relationship Manager (India)
🏢 TAN | 365
📍 India