Company Description TravoZone is a travel services company focused on making trip planning simple, affordable, and reliable for corporate travelers and leisure customers. The organization offers flight bookings, hotel reservations, and visa support, backed by an IATA accreditation that ensures industry-standard quality and compliance. TravoZone is female-led and places a strong emphasis on fast, responsive support and exceptional customer service. Team members work in a dynamic environment that values professionalism, efficiency, and a customer-first approach. Role Description The Airline Ticketing Executive role is a full time hybrid position based in Thane, with the flexibility to perform some responsibilities from home. The executive will handle day-to-day airline ticket reservations, fare searches, and booking modifications for domestic and international travel. Typical tasks include managing ticket sales, coordinating with airlines and customers, processing cancellations and reissues, and ensuring accurate documentation of bookings. The role also involves responding promptly to customer inquiries, resolving booking issues, advising on travel options,



and supporting sales initiatives to meet individual and team targets. The executive will collaborate with colleagues to maintain service standards and ensure a smooth, efficient booking experience for all travelers. Qualifications
• Strong Ticket Sales and Sales skills, with the ability to convert inquiries into confirmed bookings.
• Proficiency in Reservations, including managing new bookings, changes, cancellations, and reissues.
• Excellent Communication and Customer Service skills to handle inquiries, explain fare rules, and resolve issues effectively.
• Familiarity with airline GDS or booking platforms (e.g., Amadeus, Galileo, Sabre) is highly beneficial.
• Attention to detail, accuracy in data entry, and ability to work with timelines and targets.
• Prior experience in travel agencies or airline ticketing operations preferred.
• Basic computer skills, including email, office productivity tools, and online research.
• Ability to work in a hybrid setup from Thane, demonstrating reliability, time management, and collaboration with the team.

📌 Airline Ticketing Executive (Thane)
🏢 TravoZone
📍 Thane