Position Purpose: The candidate will be responsible for providing production application support. The candidate should be self-motivated, proactive and a good team player. The candidate should have basic knowledge of Java, Oracle/SQL and Unix. Responsibilities Direct Responsibilities
· Exposure to basic Unix, SQL, Oracle and any programming language like Java is required.
· Good knowledge of Incident, change and problem management and ITIL processes.
· Good communication skills.
· Experience with supporting multi-tier infrastructures using DevOps or Cloud technology is added advantage.
· Good knowledge of monitoring tools like Autosys, Crontab, Univiewer etc.
· Good knowledge of ticketing tools like JIRA, or ServiceNow.
· To work through the backlog of tasks as appropriate.
· To be aware of the business domain the application is being created for
· To participate in out-of-hours / daytime support as required Contributing Responsibilities
· Understand and remain fully aware of the business processes automated on the production platform. Sound knowledge of applications and related platform is required.




· Ensure requests from business users including technical and functional queries are answered without delay with qualified inputs.
· Participate in Resiliency events (Disaster Recovery, Sustained Resiliency, etc.) to ensure Business Continuity objectives are met.
· Maintains effective relationships with core and extended program team members, peers, senior stakeholders, and business managers Technical & Behavioral Competencies Language & Technologies – Java, Python OS: Expert on Linux, Windows Database: Expert on SQL, Oracle/Postgres Tools: Bitbucket, Jenkins, Swagger Specific

Qualifications:
• Minimum 5+ years of experience along with bachelor’s degree
• Prior experience in similar domain. Skills Referential (Required knowledge, skills and abilities) Technical

Skills:
• Linux, Java
• SQL / Oracle
• Python (positive to have)
• Dynatrace (good to have) Behavioral

Skills:
• Communication (should be strong oral and Verbal)
• Analytical Ability
• Team Player Education Level: Bachelor’s degree or equivalent

Location:
Mumbai

📌 Application Production Support (Mumbai)
🏢 BNP Paribas
📍 Mumbai