Company Description Tivoli Hospitality Group is a recognized leader in the hospitality industry with over 36 years of experience creating distinctive event experiences. The group specializes in weddings, corporate launches, fashion shows, and a wide range of celebrations, offering tailored services to make each occasion memorable. Its contemporary venues are equipped with state-of-the-art technology to deliver the right ambiance for every event. From customized décor and refined buffets to luxury gourmet offerings and curated entertainment, Tivoli focuses on personalized, high-quality service. Team members join a culture committed to excellence and exceeding client expectations at every stage of the event journey. Role Description The Front Office Supervisor is a full-time, on-site role based in Rewari, responsible for overseeing daily front desk operations and guest-facing activities. This role includes supervising front office staff, managing schedules, and ensuring smooth check-in and check-out procedures. The supervisor handles reception duties, monitors reservations and room assignments, and resolves guest inquiries or issues promptly and professionally. They maintain accurate records, coordinate with other departments to support event and guest requirements, and uphold brand standards for service quality and presentation.



The position also involves training and mentoring team members, implementing front office policies, and contributing to a welcoming, efficient, and customer-focused workplace. Qualifications
• Candidates should possess strong supervisory skills, including team leadership, task delegation, and performance monitoring.
• Candidates should possess experience in receptionist duties and front desk operations, including check-in/check-out and handling guest inquiries.
• Candidates should possess excellent customer service skills, with a focus on professionalism, empathy, and conflict resolution.
• Candidates should possess reservations management skills, including booking coordination, room allocation, and system accuracy.
• Candidates should possess clear and confident communication skills, both verbal and written, and the ability to interact effectively with guests and colleagues.
• Relevant experience in hospitality, hotel front office, or event venues is preferred.
• Working knowledge of front office software or property management systems is beneficial.
• Ability to work flexible hours, including weekends and evenings, as required by business needs.
• Diploma or degree in hospitality management or a related field is an advantage.

📌 Front Office Supervisor (Rewari)
🏢 Tivoli Hospitality Group
📍 Rewari