About the Role
We are looking for Customer Support Executives to handle customer inquiries and provide timely, accurate, and professional assistance. The ideal candidate should have good communication skills, a customer-focused approach, and the ability to resolve queries efficiently across multiple communication channels. Roles and Responsibilities
• Handle customer inquiries via inbound phone calls, emails, and chats.
• Understand customer concerns and provide accurate and timely resolutions.
• Maintain a professional and courteous approach while interacting with customers.
• Record customer interactions, queries, and resolutions using the provided software.
• Follow established processes and guidelines to ensure a positive customer experience. Eligibility Criteria
Experience:
• Candidates with a minimum of 6 months of experience in inbound customer service are preferred.
• Freshers are also welcome to apply.
Education:
• Undergraduate and graduate candidates are eligible to apply.
Working Hours
• Shifts will fall within the 8:00 AM to 8:00 PM window.
• 9-hour shift, including applicable breaks.
Location:
India Who Can Apply: Candidates with valuable communication skills, a willingness to learn, and an interest in customer service are encouraged to apply. Both freshers and experienced candidates are welcome.
📌 Customer Support Executive (India)
🏢 Remoat Teams
📍 India
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