Key Responsibilities
HR Operations
• Manage employee records, HR databases, and employee master trackers with a high level of accuracy.
• Handle onboarding and offboarding activities, including documentation, induction coordination, and exit formalities.
• Manage attendance, leave tracking, shift schedules, and regularization requests.
• Coordinate payroll inputs, including attendance, loss of pay (LOP), incentives, allowances, and other employee-related changes.
• Prepare and issue HR letters, including offer letters, experience letters, relieving letters, and employment-related documents.
• Maintain employee files and ensure HR documentation is accurate and up to date.
• Coordinate with the Finance, IT, and other internal teams for employee-related requirements.
• Manage HR helpdesk tickets and ensure employee queries are resolved within the defined turnaround time. Employee Relations
• Act as the first point of contact for employee queries related to HR policies, attendance, payroll, leave, and other HR matters.
• Address employee concerns professionally and ensure timely resolution.
• Support employee engagement initiatives, recognition programs, and internal HR activities.
• Assist in communicating HR policies,



procedures, and company updates to employees.
• Support grievance handling, disciplinary processes, and documentation while maintaining confidentiality.
• Monitor employee concerns and escalate sensitive or unresolved matters to the HR Manager.
• Help maintain a positive work setting and strengthen employee satisfaction.
• Required Skills and Qualifications
• 1–2 years of experience in HR Operations, HR Administration, and Employee Relations.
• Good understanding of employee lifecycle management and basic HR policies.
• Experience with attendance and leave management, payroll coordination, and HR documentation.
• Familiarity with HRMS tools such as Keka or similar platforms is preferred.
• Strong communication, interpersonal, and problem-solving skills.
• Good working knowledge of MS Excel, Google Sheets, and HR trackers.
• Ability to handle confidential employee information with discretion.
• Strong attention to detail and the ability to manage multiple tasks independently.
• Willingness to work in a night shift and support employees across different time zones, as required.

📌 HR Associate (Bengaluru)
🏢 Insnap Technologies
📍 Bengaluru