Company Description ICICI Lombard is a leading private general insurance company in India, offering a broad portfolio of products such as motor, health, crop, fire, personal accident, marine, engineering, and liability insurance through multiple distribution channels. With a legacy of over two decades, the organization focuses on customer centricity and fulfills its brand promise of “Nibhaye Vaade.” The company has a wide national presence, with hundreds of branches and thousands of employees, supported by strong business performance and robust policy and claim volumes. ICICI Lombard is recognized as a digital pioneer, having migrated its core systems to the cloud and launched several AI-powered insurance solutions, including its flagship IL TakeCare app with innovative features like Face Scan. The company has received numerous industry awards for excellence, innovation, and CSR initiatives. Role Description The Unit Manager role at ICICI Lombard is a full-time, on-site position based in Chhindwara. The Unit Manager is responsible for driving business growth through effective management of a sales unit, including planning and achieving sales targets for general insurance products. Daily activities include recruiting, coaching, and mentoring team members; monitoring performance; and ensuring adherence to company processes and compliance standards. The role involves building and maintaining strong relationships with customers, channel partners, and local stakeholders,



as well as conducting regular market visits to identify new business opportunities. The Unit Manager collaborates with internal departments to resolve issues, enhance customer experience, and support digital and AI-enabled tools that improve sales efficiency and service quality. Qualifications
• Demonstrated experience in sales management, business development, or insurance distribution, ideally in general insurance or financial services.
• Strong leadership and people management abilities, including team recruitment, training, motivation, and performance tracking.
• Customer relationship and stakeholder management skills, with the ability to build trust, handle escalations, and deliver service excellence.
• Analytical and planning capabilities to set targets, review performance metrics, interpret market trends, and drive unit-level strategies.
• Comfort with digital tools, CRM systems, and mobile applications, with a willingness to adopt and promote technology-led solutions.
• Transparent and professional communication skills in English and local languages, with effective negotiation and presentation abilities.
• Bachelor’s degree in business, commerce, finance, or a related field; a postgraduate qualification or professional certification in insurance is an advantage.
• Prior on-site field experience in the Chhindwara region or similar markets, with knowledge of local customer and distribution dynamics, is preferred.

📌 Unit Manager (Chhindwara)
🏢 ICICI Lombard
📍 Chhindwara