About Northern Trust

As a global leader in creative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Position Overview

The Manager, Cloud Container Services is responsible for the operational leadership, governance, reliability, and lifecycle management of the enterprise Azure Central Kubernetes Service (CAKS) platform. The role leads a team of Kubernetes platform engineers and operations specialists responsible for delivering a secure, scalable, highly available, and automated container platform that enables application teams to deploy and operate workloads efficiently across the enterprise.

This position serves as the operational owner of the centralized AKS platform, driving platform adoption, service reliability, operational excellence, security compliance, and executive reporting. The role is accountable for providing leadership with actionable insights on platform performance, adoption, operational risks, capacity utilization, cost optimization, and service health.



The role aligns closely with the enterprise Cloud Foundation strategy and centralized, multi-tenant AKS operating model.

Key Responsibilities

Platform Operations & Service Ownership

- Own and manage the enterprise Azure Central Kubernetes (CAKS) platform.
- Ensure platform availability, stability, scalability, security, and operational excellence.
- Lead Incident, Problem, Change, Capacity, and Availability Management processes.
- Establish operational standards, support models, runbooks, and platform governance controls.
- Drive Kubernetes platform lifecycle management, including upgrades, patching, and end-of-life planning.
- Ensure adherence to enterprise security, compliance, and governance requirements.

Kubernetes Platform Management
- Oversee centralized multi-tenant AKS environments supporting mission-critical and non-mission-critical workloads.
- Manage cluster operations, node pool lifecycle, networking, and platform integrations.
- Ensure secure workload onboarding and platform standardization across business units.
- Partner with engineering teams to implement scalable and reusable Kubernetes platform capabilities.
- Drive platform modernization initiatives, automation, and self-service capabilities.

Reliability Engineering & Operational Excellence

- Define and monitor SLAs,



SLOs, and operational KPIs.
- Lead major incident management and root cause analysis activities.
- Drive reliability engineering practices and resilience improvements.
- Implement automation-first operational processes leveraging GitHub and Infrastructure as Code.
- Ensure disaster recovery and business continuity readiness for critical Kubernetes workloads.
- Reduce operational overhead through standardization and automated remediation.

Executive Reporting & Operational Metrics

- Develop executive dashboards and leadership reporting focused on:
- Platform Availability & Uptime
- Cluster Health Metrics
- MTTR & Incident Trends
- SLA/SLO Compliance
- Kubernetes Resource Utilization
- Capacity Planning & Forecasting
- Node Pool Utilization
- Security & Compliance Posture
- Platform Adoption Metrics
- Cost Optimization & FinOps Insights
- Support Backlog & Service Request Metrics

- Present operational reviews, risk assessments, and strategic recommendations to senior leadership

Security & Governance

- Maintain enterprise Kubernetes governance standards.
- Oversee RBAC, Azure AD integration, Managed Identities, and secrets management.
- Ensure enforcement of Azure Policy, security guardrails, and compliance controls.
- Partner with Cybersecurity teams to ensure secure platform operations.
- Lead audit and regulatory compliance activities related to container platforms

Stakeholder & Vendor Management

- Serve as the primary operational contact for application teams consuming AKS services.
- Build relationships with Architecture, Infrastructure

📌 Manager - Cloud Container Services (Pune)
🏢 Northern Trust
📍 Pune