- Provide technical support and guidance to customers, ensuring their equipment is operating efficiently.
- Regularly communicate with clients to provide status updates and follow-up on service requests.
- Travel to customer locations as required to perform maintenance or resolve technical issues.
- Maintain accurate service records and report on service activities.
- Ensure customer satisfaction through timely and effective service delivery.
- Installation of Karcher machines and educating customer about dos and donts for machine operation.
- The operator training during installation and the service contract period.
- Educating customer for minimum maintaining stock for minimizing machine down time.
- Schedule Preventive maintenance for the contract customer
- Attending complaints / breakdown calls/repair
- CRM updates for the assigned cases/compliance of TAT
- Understanding of Service Product [Consumables / Service Contract (AMC/CAMC/O&M;)/Detergent]
- Responsible for provide technical support to dealers team on request

📌 Service Engineer (Ahmedabad)
🏢 KARCHER
📍 Ahmedabad