Mode : Work from Home ( 6 Days ) (Permanent Night Shift)
Timing : 9 Pm to 6Am
Role and Responsibilities
- International Sales Handle inbound calls from international customers in a skilled and courteous manner.
- Lead Generation & Revenue generation
- Understand customer requirements and provide accurate information and solutions.
- Resolve customer complaints, queries, and service-related issues within defined timelines.
- Follow standard operating procedures (SOPs), quality guidelines, and compliance requirements.
- Maintain accurate records of customer interactions in the CRM/system.
- Escalate complex or unresolved issues to the appropriate department.
- Thanks..