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Job Summary:
We are looking for a well-groomed, friendly, and customer-oriented Guest Relations Executive (GRE) to ensure an excellent guest experience and maintain high standards of hospitality.
Key Responsibilities:
- Welcome guests warmly and assist them with seating and reservations.
- Handle guest queries, feedback, and complaints professionally.
- Ensure guest satisfaction and maintain strong customer relationships.
- Coordinate with the service and kitchen teams for smooth operations.
- Manage reservations, waiting lists, and special guest requests.
- Collect guest feedback and report concerns to management.
- Maintain professional grooming, etiquette,
and hospitality standards.
Required Skills & Qualifications:
- Previous experience in guest relations, restaurant hospitality, or customer service preferred.
- Excellent communication and interpersonal skills.
- Pleasant personality with a customer-focused attitude.
- Valuable problem-solving and complaint-handling abilities.
- Basic computer skills and knowledge of reservation systems are an advantage.
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Preferred Experience: 1–3 years in the restaurant or hospitality industry.
Job Location: As per outlet requirement.
Salary: As per experience and company standards.
📌 Guest Relation Executive (Bengaluru)
🏢 The Studs
📍 Bengaluru
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