- Handle airline ticketing through airline logins and web portals.
- Respond to client queries via email regarding flight bookings, cancellations, rescheduling, etc.
- Issue tickets accurately and ensure smooth post-booking support.
- Should have working knowledge of at least one GDS system such as Abacus, Galileo, or Amadeus.
- Coordinate with airlines and support teams for special requests or changes.
Candidate Requirements:
- Minimum 2 years of experience in the airline ticketing domain.
- Proficiency in handling GDS systems (Abacus, Galileo, or Amadeus any one is mandatory).
- Strong communication skills, especially in email correspondence.
- Detail-oriented with the ability to handle multiple bookings efficiently.