Key Responsibilities

1. Front Desk & Reception Management

- Welcome clients, visitors, channel partners, and business associates professionally.
- Manage visitor entries and inform the concerned team members about arrivals.
- Handle incoming calls, transfer calls to the appropriate departments, and take messages when required.
- Maintain a professional, organized, and presentable reception area.

2. Client Coordination

- Coordinate with the Sales, HR, Admin, and Management teams.
- Assist in scheduling meetings, appointments, and client visits.
- Ensure clients receive timely assistance and a professional experience at the office.
- Guide visitors to the appropriate team or meeting area.

3. Administrative Support

- Maintain visitor registers, appointment records, courier records, and incoming/outgoing document logs.
- Handle courier dispatch, document printing, scanning, photocopying, and filing.
- Maintain basic office stationery and front-office supplies.
- Assist HR and Admin with daily office coordination and record management.

4. Communication & Follow-Ups

- Respond to routine WhatsApp messages, emails, and telephone inquiries professionally.




- Share basic company information with prospective clients and direct property-related inquiries to the Sales Team.
- Record incoming sales inquiries and forward them to the concerned executives.
- Maintain confidentiality of company information and client details.

Required Skills & Qualifications

- Minimum qualification: Graduate or 12th pass with relevant experience.
- Experience: 6 months to 2 years in reception, front office, customer service, or administration preferred.
- Good communication skills in Hindi and basic to good English.
- Basic computer knowledge, including MS Word, Excel, email, and WhatsApp.
- Professional appearance, polite behaviour, and a customer-friendly attitude.
- Good telephone etiquette, time management, and organizational skills.
- Ability to multitask and coordinate with different departments.

Key Performance Indicators (KPIs)

- Skilled handling of visitors and incoming calls.
- Accurate maintenance of visitor and administrative records.
- Timely coordination of meetings and appointments.
- Prompt forwarding of client inquiries to the Sales Team.
- Punctuality, discipline, and professional conduct.
- Maintaining a clean, organized, and welcoming reception area.

📌 Receptionist / Front Office Executive (Noida)
🏢 AKV BUILDCON PRIVATE
📍 Noida