Job SummaryWe are looking for a motivated and result-oriented Field Collection Executive to manage customer visits, follow up on overdue payments, and ensure timely collection of outstanding dues. The candidate should have good communication skills, negotiation abilities, and a willingness to travel within the assigned area.
- Key ResponsibilitiesVisit customers at their registered addresses for payment follow-ups and collection.
- Collect overdue payments as per company policies and procedures.
- Follow up with customers regarding pending EMIs and outstanding dues.
- Maintain professional relationships with customers and resolve payment-related queries.
- Achieve daily, weekly, and monthly collection targets.
- Maintain accurate records of customer visits, payment status, and collection activities.
- Submit daily collection reports to the reporting manager.
- Handle customer concerns professionally and follow ethical collection practices.
- Coordinate with the collection team to improve recovery performance.
- Eligibility CriteriaMinimum qualification: 10th / 12th Pass or Graduate.
- Freshers and experienced candidates can apply.
- Good communication and negotiation skills.
- Willingness to travel for field visits.
- Knowledge of local areas and customer handling will be an advantage.
- Two-wheeler and valid driving licence preferred, depending on the role requirements.
- Required SkillsCustomer relationship management
- Payment follow-up and negotiation
- Target-oriented approach
- Basic smartphone and reporting skills
- Problem-solving and time management
- Salary & BenefitsSalary: As per company norms and experience.
- Incentives based on collection performance, as applicable.
- Chance for career growth in the collection and NBFC sector.