8. Achieving Targets – Meet daily call targets, lead generation goals, appointment targets, or sales targets.
9.
Appointment Scheduling – Schedule meetings, product demonstrations, or appointments for the sales team.
10. Building Customer Relationships – Communicate politely, listen to customers, and maintain a positive relationship with them.
11. Reporting and Documentation – Prepare daily call reports and share updates with the team leader or manager.
12. Following Company Guidelines – Maintain professional communication and follow company policies and customer privacy rules.
Skills Required for a Tele caller
- Positive communication skills.
- Basic computer knowledge.
- Active listening and convincing skills.
- Patience and a positive attitude.
- Ability to handle rejection and customer objections.
- Time management and target-oriented working.
- Knowledge of the company's products or services.