- Key ResponsibilitiesConvert enquiries and walk-ins into memberships.
- Make outbound calls to leads and schedule club visits.
- Conduct gym tours and present membership plans.
- Understand customer fitness goals and recommend suitable memberships.
- Follow up with prospects through calls, WhatsApp, and emails.
- Achieve monthly sales and revenue targets.
- Maintain accurate lead records in the CRM.
- Generate referrals from existing members.
- Coordinate with the fitness team for a smooth member onboarding experience.
- Participate in promotional activities, events, and marketing campaigns.
- Handle customer queries and resolve concerns professionally.