- Handle customer queries through chat support.
- Assist customers with orders, deliveries, returns, refunds, payments, and account-related concerns.
- Provide accurate and timely resolutions.
- Maintain customer experience and meet quality, productivity, and CSAT targets.
- Follow process guidelines and maintain proper customer interaction records.
Eligibility Criteria
- 12th Pass / Graduate
- Freshers and experienced candidates can apply.
- Valuable written English communication skills.
- Basic computer knowledge.
- Good typing speed and accuracy.
- Comfortable working in rotational shifts.
Key Skills
Customer Support | Chat Process | Written Communication | Typing Skills | Customer Handling | Problem-Solving | Multitasking
Interested candidates can contact
HR Kirti
Contact Number: 88502 56783
Work Location: Sutherland, Airoli, Navi Mumbai
Interested candidates may contact HR directly for further details.
Role: Chat Support, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills Chat Chat ProcessNon Voice ProcessTyping SpeedInternational Non Voice
📌 Walk-in || Sutherland is Hiring For International Chat Process. (Navi Mumbai)
🏢 Sutherland
📍 Navi Mumbai
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