- Solid communication and persuasion skills.
- Customer-focused approach.
- Sales orientation with a target-driven mindset.
- Basic computer proficiency.
- Ability to handle customer objections and close sales effectively.
- Fluency in English and Hindi (additional regional languages are an advantage
- Generate sales through outbound calls to prospective and existing customers.
- Explain product features, benefits, and value propositions to customers.
- Identify customer needs and recommend suitable insurance solutions.
- Follow up on leads and prospects to maximize conversion rates.
- Achieve assigned sales targets and productivity metrics.
- Ensure accurate documentation and timely processing of customer applications.
- Maintain high standards of customer service throughout the sales journey.
- Address customer queries and objections effectively to drive closures.
- Adhere to regulatory, compliance, and company guidelines during all interactions.
- Monitor and maintain the login-to-issuance conversion ratio.
- Update and maintain records of customer interactions in CRM systems.
- Coordinate with internal teams to facilitate smooth issuance and onboarding processes.
- Ensure ethical selling practices and prevent instances of mis-selling.
- Build and maintain long-term customer relationships to drive repeat business.
- Participate in training programs and stay updated on product knowledge and market trends.