Roles and Responsibilities
- Manage customer success by identifying opportunities to drive growth, retention, and expansion through proactive engagement.
- Develop and execute customized plans to increase customer satisfaction, loyalty, and advocacy.
- Collaborate with internal teams to resolve complex issues and improve overall customer experience.
- Analyze data to identify trends and areas for improvement in renewal rates, churn prevention, and revenue expansion.
- Provide exceptional customer service by responding promptly to inquiries, resolving complaints efficiently.
How to Apply
Send your resume to
[email protected] For more details, call/WhatsApp (phone hidden)
📌 Walk-in || Customer Success & Resolution Specialist (Mumbai)
🏢 Ketto
📍 Mumbai