Who are we?

PeopleStrong is Asia Pacifics leading, and the most comprehensive Human Capital Management SaaS platform. We focus on delivering a unique employee experience, decisions that are driven by data-driven decision-making, and agility for businesses.

What do we do?

We simplify the worklife of over 500 large enterprises across the emerging economies of Asia Pacific and empower the lives of 2 million+ employees with a mobile-first, AI and ML-powered talent operating system. Our tech capabilities span across the employee lifecycle from hire to exit, including Human Capital Management, Payroll, Talent Acquisition &

Management, and Collaboration.

Our Accomplishments

PeopleStrong is also rated among the Top 5 in the Asia Pacific at Gartners Peer Insights and voted as Customers Choice of HR Tech in the Gartner Voice of Customer Report for 1000+ employee enterprises.

Purpose

We're here to bring joy, energy, & meaning to work.

Vision In 5 years, we will be reading and writing to 10 million devices across HR managers and employees to help create a new world of work.

Mission

We're on a mission to redesign work-life for tomorrow. We create digital platforms that enable companies and their employees to collaborate in simple and delightful ways.

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What role will you play?

HR Helpdesk || Gurgaon

What will your job attributes include?

The role is evidently focused towards resolving customer complaints & queries.

Handling inbound calls from customers

Outbound calls for follow-ups with employees

Handling complaints and providing appropriate solutions and alternatives in a timely fashion

Understand and manage personal performance (includes Productivity, Quality, On time login, SLA for Complaints)

on daily basis

Demonstrate a thorough understanding of clients products and services

What skills will help you succeed in this role?

Good Communication skills

Comfortable in working 6 days from office

What personal attributes will help you win?

Agile, engaging, self-reliant senior executive

Ability to deal with ambiguity

Manage a collaborative and analytical approach

Articulate communicator

Self-confident and humble

Open to continuous learning

Intelligent, rigorous thinker who can operate successfully amongst bright people.

Be equally comfortable and capable of interacting with technologists as they are with business executives.

https://www.peoplestrong.com/

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📌 Trainee (Delhi)
🏢 Peoplestrong
📍 Delhi