Company Description EaseMyTrip.com is a leading Indian travel company that began operations in 2008, initially serving the offline travel market through a B2B2C model for domestic airline ticket bookings. It has since expanded into B2C and B2E channels, offering comprehensive travel solutions to individual travelers and corporate clients, resulting in a diversified customer base and wide distribution network.

Role Description This is a full time, on-site Ticketing (Galileo) role based in Noida. The ticketing professional will be responsible for handling domestic and international flight reservations using Galileo, issuing and reissuing tickets, and managing cancellations and refunds in accordance with airline policies. The role involves coordinating with customers and travel partners to provide accurate itineraries, fare quotations, and travel options, while resolving booking-related queries promptly and professionally.

The team member will ensure data accuracy in the reservation system, maintain up-to-date knowledge of airline rules and promotions, and support sales and customer service teams with ticketing-related information. The position requires adherence to company processes,



meeting performance targets, and delivering a high-quality customer experience.

Qualifications

- Candidates should possess strong Ticket Sales and Sales skills for handling bookings, cross-selling, and meeting revenue targets.
- Candidates should possess excellent Communication and Customer Service skills to interact effectively with customers and resolve queries.
- Candidates should possess solid Reservations skills, including experience with Galileo or similar GDS platforms.
- Candidates should possess attention to detail, accuracy in data entry, and the ability to manage multiple bookings simultaneously.
- Prior experience in airline ticketing, travel agencies, or online travel platforms is highly beneficial.
- Working knowledge of domestic and international fare rules, airline policies, and refund/reissue procedures is an advantage.
- Basic proficiency in computer applications and the ability to learn new systems quickly.
- Relevant education in travel, tourism, hospitality, or a related field is preferred.

📌 Ticketing ( Galileo & Amadeus ) (Noida)
🏢 EaseMyTrip.com
📍 Noida