Key Responsibilities

- Contact customers through calls, emails, and messages regarding pending payments.
- Follow up on overdue accounts and ensure timely collections.
- Negotiate payment plans and resolve customer queries related to outstanding amounts.
- Maintain accurate records of collection activities and customer interactions.
- Achieve assigned collection targets and recovery goals.
- Coordinate with internal departments to resolve payment-related issues.
- Ensure compliance with banking regulations and company collection policies.
- Prepare and submit collection reports to management.

Required Skills

- Positive communication and negotiation skills.
- Basic knowledge of banking and financial products.
- Ability to handle customers professionally and resolve conflicts.
- Proficiency in MS Office and data entry.
- Strong analytical and problem-solving abilities.
- Ability to work under pressure and meet targets.

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Telecollection Specialist (Kakkanad)
🏢 AABASOFT BUSINESS SERVICES
📍 Kakkanad