Telecalling in Education (Visakhapatnam)

Telecalling in Education (Visakhapatnam)

21 Oct
|
PurpleLane™
|
Visakhapatnam

21 Oct

PurpleLane™

Visakhapatnam

This role is the first point of contact between PurpleLane and prospective students. You’ll call students who have shown interest through our ads, college workshops and walk-ins. You’ll learn about their career goals and guide them toward the right program. Then you’ll turn that interest into counselling sessions, demo classes and branch visits.

Success in this role means consistently generating qualified leads, keeping every interested student engaged until they decide, and maintaining accurate records so the sales pipeline stays clear and reliable.

You’ll be part of the Vizag branch sales team, reporting to the Sales Manager, and working closely with counsellors and trainers. Your work fills the admissions pipeline that supports PurpleLane’s mission of making students industry-ready.

Responsibilities

- Make 80–120 outbound calls daily to student leads from digital ads, college workshops, seminars and walk-in enquiries
- Understand each student’s academic background, skills and career goals to recommend the most suitable program
- Clearly explain course details, outcomes, fees, batch timings and placement support
- Schedule counselling sessions, demo classes and branch visits with interested students




- Follow up consistently through calls and WhatsApp until each lead reaches a transparent decision
- Record every call outcome, lead status and next action in the CRM or lead tracker on the same day
- Handle common questions and objections professionally, and escalate complex cases to the Sales Manager
- Support registrations and on-ground coordination for college seminars and workshops when required
- Meet weekly and monthly targets for qualified leads, walk-ins and enrollments
- Share student feedback and common objections with the team to improve messaging and conversions

Qualifications

- Graduate in any discipline (B.Tech, BCA, B.Sc, B.Com, BBA or equivalent)
- Fluent in Telugu with good spoken English; Hindi is an advantage
- Excellent verbal communication and active listening skills
- Confident, positive and persistent on the phone, with the ability to handle rejection
- 0–2 years of experience; prior tele-calling, counselling or edtech sales experience is a plus
- Basic proficiency in Google Sheets, WhatsApp Business and CRM tools
- Strong organizational skills and attention to detail in maintaining records
- Based in Visakhapatnam or willing to relocate

📌 Telecalling in Education (Visakhapatnam)
🏢 PurpleLane™
📍 Visakhapatnam

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