We are looking for an energetic and confident Bilingual Telecaller to connect with prospective and existing customers. The ideal candidate must possess strong verbal communication skills and have native-level fluency in both Tamil and Telugu to handle customer inquiries, explain product/service offerings, and drive conversions or appointments
Key Responsibilities
- Make outbound calls to potential and existing customers in Tamil and Telugu.
- Handle inbound customer calls and resolve queries effectively.
- Explain company products, services, or offers clearly and persuasively.
- Generate leads, follow up on pending inquiries, and schedule appointments/site visits for the sales team.
- Maintain accurate customer records and update lead trackers/CRM software on a regular basis.
- Meet daily and monthly calling, lead generation, and conversion targets. [1, 2, 3]
Required Skills & Qualifications
- Education: Minimum 12th Pass or any Graduate.
- Language Proficiency: Fluent in Tamil and Telugu (spoken, and reading/writing where applicable). Basic understanding of English or Hindi is a plus.
- Communication Skills: Excellent verbal communication, polite tone, active listening, and strong convincing/negotiation abilities.
- Experience: 0 to 2 years of prior experience as a telecaller, in telesales, or in customer support (freshers with outstanding communication skills are welcome).
- Technical Skills: Basic computer knowledge (MS Excel, CRM tools, or lead management software