Qualification: Graduate/Diploma in IT, Computer Science, Electronics, or a related field preferred.
Job Overview
We are looking for a skilled and customer-focused Technical Support Executive to provide technical assistance, troubleshoot issues, and ensure smooth functioning of hardware, software, and IT systems.
Key Responsibilities
- Provide technical support to customers and employees.
- Identify and troubleshoot hardware, software, and network issues.
- Install, configure, and maintain computers, printers, and software.
- Resolve technical queries through phone, email, chat, or remote support.
- Maintain records of technical issues and their resolutions.
- Coordinate with internal teams to resolve complex technical problems.
- Assist users with system setup, installations, and configurations.
- Ensure timely resolution of technical complaints.
- Maintain technical documentation and support reports.
Required Skills
- Basic knowledge of computer hardware and software.
- Understanding of networking and troubleshooting.
- Knowledge of Windows operating systems and MS Office.
- Positive communication and problem-solving skills.
- Customer-handling and issue-resolution abilities.
- Ability to work independently and within a team.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits
- Cell phone reimbursement
- Provident Fund
Work Location: In person
📌 Technical Support Executive (Nashik)
🏢 Deziners Studio
📍 Nashik
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